Privacy Policy

At Casual Outfits Store, we believe that comfort should extend beyond the fabrics we curate—like our soft Cashmere, breathable Cotton Refresh, and cozy Fisherman Rib knits—to every interaction you have with us. Just as we protect the quality of our garments, we are deeply committed to protecting your personal information with the same level of care, transparency, and integrity.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website casualoutfitsstore.com. By using our Site, you consent to the practices described herein.

1. The Information We Mindfully Collect

To provide you with a seamless and personalized experience—from exploring our Autumn Awaits collection to completing a secure checkout—we may collect the following types of information:

• Personal Identifiers: Such as your name, shipping and billing address, email address, and phone number, which you provide when creating an account, making a purchase, or contacting our customer care team.
• Payment Information: When you place an order, our secure payment partners (like PayPal and major card processors) collect your payment details (e.g., credit/debit card number). We do not store your full payment card information on our servers.
• Transaction Details: Information about the products you purchase, such as items from our Bags & Purses, Dresses, or Gifts selections, order value, and date of purchase.
• Technical & Usage Data: Including your IP address, browser type, device information, pages you view on our Site (like Accessories or Blankets & Throws), and how you interact with our content, collected through cookies and similar technologies.
• Communication Records: Copies of your communications with us, such as emails sent to [email protected].

2. How We Use Your Information

We use your data with the considered intention of enhancing your experience and serving you reliably, much like the thoughtful design of our Capes & Wraps or Blouses.

• To process and fulfill your orders, manage your account, and arrange for the global shipment of your chosen items (excluding Asia and certain remote regions).
• To communicate with you about your order status, send order confirmations and tracking updates, and respond to your inquiries.
• To improve our Site and product offerings by understanding how customers navigate our menus and which collections, like Fabulous Fairisles or Cashmere Clothing, are most appreciated.
• To send you marketing communications (with your explicit consent) about new arrivals, promotions, and style inspirations that align with your interests.
• To prevent fraud and enhance security, ensuring your checkout remains as “effortless and secure” as we promise.

3. Sharing & Disclosure of Your Information

We treat your personal data with the discretion and respect it deserves. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following circumstances:

• With Trusted Service Providers: We engage reputable partners to perform essential services for us, such as payment processing (e.g., PayPal, Visa, MasterCard gateways), order fulfillment, shipping carriers (like DHL, FedEx), email delivery, and IT support. These partners are contractually bound to use your information solely for the services they provide to us and in compliance with this policy.
• For Legal Compliance: If required by law, regulation, or legal process (such as a court order), we may disclose your information to comply with our legal obligations.
• To Protect Our Rights: We may disclose information if we believe it is necessary to protect the rights, property, or safety of Casual Outfits Store, our customers, or others, including for fraud prevention.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same privacy commitments.

4. Data Storage & Our Commitment to Security

Your trust is the foundation of our relationship. We implement robust technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Secure Storage: Your data is stored on secure servers, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
• Encrypted Transactions: As noted on our homepage, every transaction is shielded with industry-standard encryption (SSL/TLS technology). Our checkout is a secure gateway.
• Payment Data: We partner with leading, certified payment gateways. Your full credit card details are handled exclusively by these partners and are not stored on our servers after the transaction is complete.
• International Transfers: As we ship globally (with noted exclusions), your data may be transferred to and processed in countries outside your country of residence. We ensure such transfers are protected by appropriate safeguards under applicable data protection laws.

5. Your Rights & Choices

You have certain rights regarding the personal information we hold about you, which we respect and aim to facilitate. These may include, depending on your location:

• Access & Correction: The right to access and update the personal information associated with your account.
• Deletion: The right to request deletion of your personal data, subject to certain legal exceptions.
• Marketing Preferences: You can opt-out of receiving marketing emails from us at any time by using the “unsubscribe” link in any email or by contacting us.
• Cookie Controls: You can manage your cookie preferences through your browser settings (see Section 6).
• Data Portability: In some regions, you may have the right to receive a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the details in the “Contact Us” section below.

6. Cookies & Tracking Technologies

Like most online stores, we use cookies and similar tracking technologies to create a smooth and personalized browsing journey.

• What They Are: Cookies are small data files placed on your device that help us remember your preferences, understand how you use our Site (e.g., which menu categories you browse), and improve its functionality.
• How We Use Them: To keep items in your shopping cart, remember your login session, analyze site traffic to sections like Footwear or Gilets, and to serve relevant advertisements on other platforms (with your consent).
• Your Control: You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of our Site, such as the ability to complete a purchase.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page occasionally.

8. Contact Us